DELIVERY

PACKAGING

Every Moon + Mellow order is prepared with care so that opening it feels like part of the experience.

We offer bespoke gift packaging designed to make receiving a Moon + Mellow piece feel special, whether it is a treat for yourself or a gift for someone else. From the wrapping to the finishing touches, every detail has been thoughtfully considered to create a beautiful unboxing moment.

For pieces purchased from our Archive Sale, which are offered at significant reductions, we use our standard e-commerce packaging rather than our bespoke gift wrap. This allows us to offer these pieces at such good prices while still ensuring they arrive safely.

DELIVERY TIMES BY COUNTRY

We offer worldwide shipping. Please note that some international destinations have longer transit times. Lead times are dependant on the local courier service.

Ireland 1-2 working days
UK 3-8 working days
United States 5-12 working days
Rest of the World 5-12 working days

Most orders arrive before the estimated delivery window for all regions, however if you are concerned about your delivery please ensure you wait until the estimated shipping window has passed before contacting us.

Once your order has been dispatched, you will receive confirmation by email including a tracking number.

SHIPPING AND DISPATCH INFORMATION

We really appreciate your order. Our priority is you and we want to offer you the best service. That is why we always dispatch within 24 hours or same-day when you order before 1pm GMT.

To ensure a successful delivery of your Moon + Mellows, it’s important that you supply accurate information.

UK ORDERS

Orders delivered to the UK may be subject to import duties and local taxes applied by the courier or customs authorities on arrival. Any such charges are the responsibility of the customer.

ORDERS OUTSIDE EUROPE

Orders delivered outside Europe may be subject to import duties and local taxes applied by the courier or customs authorities on arrival. Any such charges are the responsibility of the customer.

Further questions? Email us at hello@moonandmellow.com or call us on +353 (0)45 897 198